1. How can I change or cancel my booking?
You can change or cancel your booking by contacting our customer service via phone or email. Please note that changes and cancellations are subject to the airline's policies and may incur additional fees.
2. How can I file a complaint?
If you have a complaint about our services, you can contact our customer service via email or phone. We will investigate and resolve your complaint as soon as possible.
3. What should I do if I miss my flight?
Contact our customer service as soon as possible. We will do our best to assist you in finding an alternative flight. Please note that additional costs may apply.
4. How can I request a refund?
Refunds are subject to the airline's cancellation policy. Please contact our customer service for assistance in requesting a refund.
5. How can I track my booking?
You can track your booking through our website by logging into your account or by contacting our customer service for the most up-to-date information.
Emergencies and Urgent Situations
In case of emergencies or urgent situations outside office hours, we recommend contacting the airline directly. The contact details of the airline can be found on your booking confirmation.
Feedback
We appreciate your feedback and suggestions to improve our services. Please email us at info@milvusair.com with your comments and ideas.
Privacy and Security
Your privacy is important to us. We ensure that your personal information is kept secure and used only for the purposes outlined in our Privacy Policy.
Social Media
Follow us on social media for the latest news and updates:
Facebook: Milvus Air Facebook
Instagram: Milvus Air Instagram
LinkedIn: Milvus Air LinkedIn
YouTube: Milvus Air YouTube
We thank you for your trust in Milvus Air and hope you have a pleasant experience with our services. Should you have any questions, please do not hesitate to contact us.
Best regards,
The Milvus Air Customer Service Team