Effective Date: 01/07/2024
Milvus Air Belgium ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.milvusair.com or use our online platform to purchase airline tickets. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Data We may collect personally identifiable information ("Personal Data") such as your name, email address, phone number, and payment information when you purchase tickets or interact with our platform.
Derivative Data Our servers automatically collect information when you access the website, such as your IP address, browser type, operating system, access times, and pages viewed directly before and after accessing the website.
Financial Data We may collect financial information related to your payment methods (e.g., valid credit card number, card brand, expiration date) to process transactions.
Use of Your Information
We use the information we collect to:
1. Provide, operate, and maintain our platform.
2. Process your transactions and manage your bookings.
3. Send you booking confirmations, updates, and customer service messages.
4. Personalize your experience on our platform.
5. Improve our website, services, and customer experience.
6. Comply with legal obligations and resolve disputes.
Disclosure of Your Information
We may share your information in the following situations:
1. With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
2. For Legal Purposes: We may disclose your information as required by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your Personal Data. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
-The right to access: You have the right to request copies of your personal data.
-The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
-The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
-The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
-The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
-The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Milvus Air Belgium
Address: Kruisheide 25, 3140 Keerbergen, Belgium
Phone: +32 486 88 20 88
Email: info@milvusair.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
By using our platform, you acknowledge that you have read and understood this Privacy Policy.